Our Response to the Fuel Situation

PGG Wrightson knows farmers and growers are feeling the pressure and the global fuel and supply situation is causing a lot of uncertainty.

As this is an evolving situation, we will regularly update our website with information on how we are responding to these events and how this may impact on our operations and how you do business with us.

‘Helping grow the country’ is our vision, it is at the heart of what we do, and this remains the case in times of challenges. For 175 years, PGG Wrightson has stood beside our customers in times of adversity, and we continue to stand with you today.

We are actively reviewing the Government’s Phases, tracking fuel stock levels, our supply chains, and what this means for you and us. We are also engaging with the Ministry for Primary Industries on the impacts of the fuel situation on the primary sector and doing what we can to anticipate and manage supply chain issues.

Frequently asked questions

Below are a range of frequently asked questions about our response to the fuel and supply situation.

If you are unable to find the answer you are looking for, please contact us.

Q. Will the delivery I ordered arrive?

A. Yes, currently orders are flowing through the supply chain. We are monitoring the situation and will keep you updated if there are any changes.

Q. Are your stores open?

A. Yes, our stores are still open their usual hours. Find a location here.

Q. Can I order products without driving to a store?

A. Yes, orders can be placed by phone and email, the online store, or via Onto Farm. We are working with our logistic companies to work more efficiently to conserve fuel use.

Shop online at store.pggwrightson.co.nz
Call or email your local store to place an order and arrange for its delivery to your property. Find a location here.
To arrange bulk deliveries directly to your property you can contact our Onto-Farm service by either calling 0800-Onto-Farm or completing the online form.

Q. Will my rep still visit me?

A. Yes, our reps are out and about servicing our customers, however we are being smarter about travel to conserve fuel use.

Q. Are you experiencing difficulties securing products?

A. We are not experiencing delays in supply at present, however as we plan for spring and summer demand, we are working closely with our suppliers to ensure our commitments and requirements remain on track as planned. Where any country is restricting their exports of commodities we are again working with our suppliers to find alternatives. Where shipping times are foreseen to be longer, we’re pulling forward our timelines.

Q. Will retail product prices rise?

A. Off the back of the significant increase in crude oil cost, we are seeing an increase in global shipping costs and local freight/distribution costs which are being passed onto us. The increase in crude oil also applies to products or packaging made from plastic. Where able, we will continue to try to minimise price increases wherever possible.

Q. Are saleyards still operating?

A. Yes, all saleyards are operating as normal. A full list of upcoming sales is on agOnline

Q. Are on farm sales still happening?

A. Yes, all on farm sales are continuing as normal.

Q. Can Livestock Reps still assess stock on farm?

A. Yes, all Livestock Reps are out and about inspecting and evaluating stock on farm. To contact our Livestock Reps click here.

Q. Are your wool stores open?

A. Yes, all of our wool stores remain open and are operating their usual hours.

Q. Are wool auctions continuing to operate?

A. Yes, wool auctions are an important part of the wool trade and continue to operate effectively.

Q. Can I still shop on the online Wool Integrity Store?

A. Yes, the Wool Integrity Store remains available for online purchases.

Q.Is bidr still operating?

A. Yes, online and saleyard bidr sales are still operating. Visit bidr here.

Useful links

We have a range of services that may help reduce your need to be on the road and using fuel. See the information below for accessing bidr, NZ's virtual saleyard, PGG Wrightson online shopping, and Onto Farm direct to farm deliveries.