Header Image

Helping grow
the country

< Back to
Landscape
1 January 2021

Supporting you during COVID-19

At PGG Wrightson the wellbeing of our customers, staff and suppliers is paramount. Here's what we are doing in response to COVID-19 as a global pandemic.

‘Helping grow the country’ is our vision, it is at the heart of what we do, and this remains the case in times of challenge and adversity. Our thoughts are with those who have been affected by COVID-19, and we want to do what we can to continue to support our customers and communities and to do our part to help minimise the impacts of the virus.

We continue to develop our response as matters develop and official information comes to hand, and we are doing what we can to ensure our stores and other locations are a safe place to work and visit.

Ways of working and our interactions

We have reassessed how we interact internally and with our customers, and have asked our staff to be extra mindful of good hygiene and adopt recommended protocols. We are encouraging the use of our technology platforms where practical to limit staff travel and gatherings. We also offer alternative ways to purchase products through our online store and trading of livestock on bidr®.

Supply chain

While there has been disruption in international supply chains across a number of industries, we are working hard with our suppliers to try and minimise supply issues for you. We would encourage you to plan ahead and think about essential inputs in advance so we can prepare for any international supply chain issues that might arise.

Keeping you informed

We have business continuity plans to deal with potential disruptions and events that may arise. We will provide regular updates on our website and Facebook page as matters develop.

PGW is committed to supporting our customers through this challenging period and beyond. We will continue to take practical and considered measures in the way we manage our stores and other work locations, and in our interactions with you. The pandemic is a major global event and we wish to reassure our customers and stakeholders that PGW will do what it can to prepare and respond to challenges that emerge.

Related Articles

Alert Level 2 and Alert Level 3 COVID-19 Update

12 August 2020

Following the announcement from the Prime Minister that the greater Auckland region will be re-entering Alert Level 3 and the rest of New Zealand will be re-entering Alert Level 2 at midday 12 August 2020 until midnight this Friday 14 August 2020, we will re-establish the protocols we operated under when the country was last at these alert levels.

Our operating procedures are designed to keep our teams, customers, and communities safe and it’s vital that we continue to maintain these under the designated alert levels. Please refer to our alert level quick reference guides outlining the services PGG Wrightson can provide across all parts of our business. 

ALERT LEVEL 3 (Greater Auckland)

Covid-19 Alert Level 3

ALERT LEVEL 2 (Rest of New Zealand)

Covid19 Alert level 2

We value your business and loyalty, and we will update you as new information comes to hand.  Further details on our COVID-19 response and the most up-to-date news on how we can support you can be found here so please keep checking these for future updates.

We are committed to supporting our customers and the communities within which we operate, and we are here to help.

So, if you have any questions about your interactions with us and how we can help support you and your business during this time, please reach out to us:

FIND A REPRESENTATIVE  |  FIND A LOCATION  |   SEND AN ENQUIRY  |  0800 10 22 76

Alert Level 4 Guidelines

01 February 2021

We are able to provide essential products and services to regions affected by Alert Level 4.

Certain parts of our business will remain open during Level 4 operating under strict protocols and Ministry of Primary Industry guidelines, provided that these services can be delivered in a manner that appropriately minimises risks associated with the spread of the COVID-19 virus. 

It’s vital that we continue to maintain physical distancing, hygiene protocols and contactless interactions with our customers at our stores and on-farm.  Our priority is the health and wellbeing of our customers and our staff. 

Restrictions at Level 4 include:

  • Retail stores are open for contactless collection or delivery of products
  • Only 'essential' products are available to purchase with restricted payment options
  • Saleyards are closed with livestock sales and auctions able to continue on bidr®
  • Wool stores are closed and auctions cannot proceed
  • On-farm visits and services are not permitted unless deemed essential
  • Reps are contactable by phone and email

We are committed to supporting our customers and the communities within which we operate through this challenging period.  We are taking practical and considered measures to support the country’s efforts to manage the COVID-19 pandemic, as well as provide an essential service to keep our country growing.

If you have an questions around how we can help support you and your business, please reach out to us.

FIND A REPRESENTATIVE  |  FIND A LOCATION  |  SEND AN ENQUIRY

 

Alert Level 3 Guidelines

27 February 2021

PGG Wrightson is able to provide essential products and services to regions affected by Alert Level 3.

  • Retail stores are open for contactless collection or delivery of products with restricted payment options
  • Saleyards are closed with livestock sales and auctions able to continue on bidr®
  • Wool stores and auctions are operational
  • Reps are able to travel within their own region for on-farm visits
  • On-farm services can be conducted isolation with no face-to-face contact
  • Real Estate offices are closed to the public

It’s vital that we continue to maintain physical distancing, hygiene protocols and contactless interactions with our customers at our stores and on-farm.  PGG Wrightson will continue to adhere to the Government guidelines to prevent the spread of COVID-19.  

We know many farmers and growers across the country continue to operate under challenging circumstances. If you have an questions around how we can help support you and your business, please reach out to us.

FIND A REPRESENTATIVE  |  FIND A LOCATION  |  SEND AN ENQUIRY

 

Share this page