We’ve recently made some changes to our customer statements and invoices.
Based on customer feedback, we’ve worked hard to make sure the new statement is easy to understand and the details within the statement are much easier to identify.
Some of the key improvements include:
improved legibility through font size and layout
transactions are listed in date order
overdue transactions are visibly clearer
addition of a payment due summary
proceeds and deferrals are now clearly separated
enlarged account number
We’ve also introduced a livestock summary and a new retail tax invoice which shows a summary of all retail transactions. Rewards customers will also notice improvements to their Rewards statement.
Guide to your new statement
This document contains examples of a statement, tax invoice, other invoices and a livestock summary to guide you through the changes and help you to read and understand your new statement.
Download the PGG Wrightson Statement Guide (3MB)
Download the Fruitfed Supplies Statement Guide (3MB)
Alternatively, view some frequently asked questions and answers that you may have about the changes to your statement.